K77 Privacy Policy —
Your Data, Our Responsibility

K77 is one of Bangladesh's most trusted online betting and gaming platforms. We believe your personal data belongs to you, and protecting it is our foremost responsibility. This Privacy Policy is designed to give you a clear understanding of what information we collect, why we collect it, and how it is managed.

Our Privacy Policy is built in line with international data protection standards. You are encouraged to read this policy carefully before creating an account or using any of k77's services.

We may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through a notice on the platform. The date of the latest update will always be shown at the top of the page.

K77 collects three types of information — what you provide directly, what is automatically collected through your usage, and information received from legitimate third parties.

K77 uses your information only for specific, legitimate purposes. We never collect or use data unnecessarily. The primary uses are outlined below:

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To manage deposits, withdrawals, and transaction history.
• Security Assurance: For fraud detection, account protection, and prevention of unlawful activity.
• Customer Support: To respond to your complaints or queries and resolve any issues.
• Personalised Experience: To suggest games and promotions tailored to your preferences.
• Responsible Gaming: To detect unusual gaming patterns and provide support where needed.
• Legal Obligation: To submit required reports to regulatory authorities.

We do not sell your data to advertisers or data brokers. If you wish to opt out of any marketing communications, you can do so at any time Support let us know.

K77's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the site.

K77 does not sell your personal data to third parties. However, limited data sharing may be necessary in certain specific circumstances:

• Payment Provider: Necessary information is shared with Mobile Pay, Nagad, or Rocket to process transactions.
• Regulatory Authority: Data may be disclosed to government or regulatory authorities where required by law.
• Technology Partners: Server hosting and cybersecurity providers may access limited data, and they do so strictly under our confidentiality agreements.
• Fraud Prevention: In cases of suspected money laundering or fraud, relevant authorities may be notified.

K77 retains your data only for as long as necessary. All data is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

Once the retention period ends, data is securely deleted or anonymised. To request deletion of your data, Support Contact us.

Every registered k77 user has fundamental rights regarding their data. These rights can be exercised at any time:

To exercise any of these rights Help Centre Submit your request. We typically respond within 30 business days.

K77 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we are informed that a minor has created an account, we will immediately close that account and delete all associated data.

K77 uses industry-standard technology to protect your data. The key components of our security framework are outlined below:

• SSL/TLS 256-bit Encryption: All data transmissions are encrypted — no third party can read them.
• Encrypted Database: Stored data is also kept in encrypted form.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Real-Time Monitoring: Suspicious activity is detected and blocked immediately.
• Restricted Access: Only authorised staff have access to specific data on a need-to-know basis.

You also have a part to play — use a strong password, never share it with anyone, and avoid logging into your account on public Wi-Fi.

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our data protection team typically responds within 3 business days.