From opening an account to payments, bonuses, or any other question — our support team is always here for you.
Choose a category and find answers easily
Everything you need to know about creating a new account, verification, password reset, and login.
18 GuidesAll payment methods including Mobile Pay, Nagad, and Rocket — processing times and limits.
24 GuidesEverything you need to know about welcome bonuses, cashback, free spins, and wagering requirements.
15 GuidesAccount security, two-factor authentication, data protection, and fraud prevention.
12 GuidesRules and guidelines for Sports Betting, casino games, Live Casino, and fishing games.
20 GuidesTips on downloading and installing the Android and iOS apps, and playing games on mobile.
9 GuidesVIP levels, points earning, exclusive perks, and special offers.
11 GuidesSelf-exclusion, deposit limits, and responsible gaming tips.
8 Guides
Get started in just a few simple steps
Go to the registration page and create an account in just 2 minutes using your mobile number and a password.
Verify your account with the OTP sent to your mobile. Complete full verification using your National ID.
Deposit easily via Mobile Pay, Nagad, or Rocket. Get a bonus on your first deposit.
Cricket betting, casino, or fishing games — pick your favorite and dive in.
Read easy step-by-step guides organized by category
Log in to your k77 account using your mobile number and password.
Look for the green "Deposit" button at the top right of your dashboard.
Mobile Pay, Nagad, Rocket, DBBL Nexus, or bank transfer — whichever works best for you.
You can deposit a minimum of ৳500 and a maximum of ৳5,00,000 in a single transaction.
Once the payment is complete, your balance will be credited within 2–5 minutes.
Send Money to the Mobile Pay Personal number and make sure to include your k77 user ID in the reference.
Open the Nagad app, select "Send Money," and transfer funds to the designated k77 number. Make sure to save your transaction ID.
Mobile Banking: 2–5 mins | Bank Transfer: 15–30 mins | After midnight: next morning.
Log in to your k77 account and go to the "Withdraw" option.
Withdrawals will be sent to the same number you used to make your deposit.
Enter the withdrawal amount and your mobile banking number correctly.
Once submitted, the funds will reach your number within 24 hours.
Your account must be fully verified before you can make a withdrawal. If you have an active bonus with pending wagering requirements, your withdrawal may be put on hold.
Register with your mobile number, email, and date of birth.
Click the "Forgot Password" link on the login page.
Complete verification by uploading a photo of your National ID or passport.
Go to Account Settings and enable 2FA for added security.
ID verification will be required to change your number.
To self-exclude or permanently close your account, please contact Support.
A 100% bonus is automatically credited on your first deposit after registration.
Get up to 10% cashback on your net losses every week.
Get free spins on selected slots games — any winnings can be withdrawn.
×5 wager means you must bet 5 times the bonus amount before you can withdraw.
It's completely normal to have questions when you're new to an online betting platform. How do I deposit? When will I receive my winnings? What if I forget my password? These are things almost everyone asks at the start. The k77 Help Center was built specifically to make solving these issues quick and easy.
Our Help Center covers everything from account registration and verification to payments, bonuses, and gaming guides — all written in plain, easy-to-understand language so anyone can follow along.
Making payments at k77 is quick and easy. Bangladesh's most popular mobile banking services — Mobile Pay, Nagad, and Rocket — are all supported on our platform. Deposits are typically reflected in your account within just 2 to 5 minutes. Withdrawals may take up to 24 hours, though most are processed much faster.
A common concern is how secure your account really is. k77 uses SSL encryption to keep your data protected. You can also enable two-factor authentication, so even if someone gets your password, they still can't access your account. Your personal information is never shared with third parties.
Bonuses can be confusing, so here's what you need to know. To claim the welcome bonus, you must activate it at the time of your first deposit. Every bonus comes with wagering requirements — until these are met, withdrawals won't be available. Full terms for each bonus are always listed on the promotions page, so it's worth taking a moment to read them.
Using k77 on mobile has never been easier. Our app is available on both Android and iOS, with all features working smoothly even on smaller screens. You can also access the site directly from your browser if you'd prefer not to download the app.
If you're unable to resolve an issue on your own, our live chat support team is always ready to help. You can communicate in Bangla — no language barriers. Reach out any time, day or night, and we'll be happy to assist.
We're always here for you, whatever your question
Use live chat for the fastest response. Support is available in Bangla.
Online NowFor detailed issues, send us an email. You'll receive a reply within 24 hours.
support@k77-bangla.comSpeak directly with our team by phone from 9 AM to midnight.
9 AM – 12 AMDirect answers to the most frequently asked questions